PATIENT INFORMATION LEAFLET
Dr M Mohbeen Dr J L Ford
Dr H Cheema Dr A E Care
Dr S Tunstall Dr S Cameron
Dr A Rehman Dr H Tayyab
The Practice also holds surgeries at:
The Keldregate Surgery
WELCOME TO THE GRANGE GROUP PRACTICE
The practice is a non-limited partnership. It is a member practice of NHS Greater Huddersfield Clinical Commissioning Group. The Practice was established in premises on Bradford Road and after almost 30 years at Fartown Health Centre it relocated into purpose built premises in 2003.
The premises have a large and airy waiting room and full facilities for disabled patients and parents and babies. These include a purpose built treatment and minor surgery rooms and a non-clinical interview room.
The medical centre also has an on-site pharmacy and ample patient car parking.
Both surgeries have disabled access and facilities.
The Grange Group Practice is a GP Training Practice, involved in the training of newly qualified doctors and healthcare professionals.
“The Grange Group Practice aims to
provide quality healthcare to all”
SURGERIES AND THE PRACTICE AREA
Opening Hours at The Grange Group Practice and The Keldregate Surgery:
Monday- Friday 8.30-6.30
(Note Keldregate closed at 12.30 on a Friday only)
The practice closes every Friday between 1.00 and 1.30 for staff training. Emergencies will be responded to in the normal way during this period.
Surgeries are by appointment only. We aim to offer appointments to see a health care professional within 24 hours and a doctor within 48 hours. If you prefer to see a specific doctor it could be that you would need to wait longer for an appointment
If you need to book an appointment in advance, appointments are available up to three weeks in advance.
Please explain your requirements to the receptionist who will do their best to book you in with the most appropriate person i.e. a GP, Nurse, or Healthcare Assistant etc. This may reduce the time you may need to wait for an appointment.
The practice area covers a large geographic area, which includes:
Deighton Leeds Road
We are only able to accept patients from within our practice area. Please see the attached map at the end of this booklet for the full practice map area.
To register at the practice please telephone 01484 428282 and ask for information from the receptionist. All new patients are asked to provide proof of address and photo identification.
Dr Jane Ford (Female) Nurse Practitioner
MBChB (1988 Leeds) Trainer
Dr Ailsa Care (Female) Nurse Practitioner
MBcHB, MRCGP (1989 Leeds) Trainer
Dr Shaun Tunstall (Male) Nurse Practitioner
MBChB, MRCGP (1990 Leeds) Trainer
Dr Amjid Rehman (Male)
MBchB (2000 Leicester)
MRCGP Hons (2004 London)
Dr Mohammed Mohbeen (Male) GP
MBChB Hons (2001 Liverpool) Trainer
Dr Harpreet Cheema (Male)
MBChB (1985 Wales)
Dr Susan Cameron (Female)
DFFP (1993 Liverpool)
Dr H Tayyab (Female)
MBChB (2001 Leicester)
DRCOG 2003, MRCGP (2005 London)
Practice Manager: Frances Draper
Deputy Manager: Davinder Singh
Nurse Practitioners Kathryn Iredale RGN
Liz Mellard RGN
Samantha Mellor RGN
Jane Grieves RGN
Practice Nurse: Gail Doughty RGN
Christine Roberts RGN
Jan Strodder RGN
Yana Pearson RGN
Penny Lucker RGN
Health Care Assistants: Kate Garside
All the staff are supported by a dedicated reception, administration and secretarial team. The clinical and administrative team have access to patient records.
Patients wishing to access their records can do so by signing a consent form at the surgery. There can be a charge for this service.
The practice also benefits from having close links with District Nurses, Health Visitors, School Nurses, Midwives, Community Psychiatric Nurses, Psychology, Physiotherapy, Dietetics and Podiatry.
The practice operates a Zero Tolerance policy towards patients who are violent or disruptive towards its staff and other patients. Such patients run the risk of removal from the practice list.
USEFUL TELEPHONE NUMBERS
NHS 111: 111
Huddersfield Royal Infirmary: 342000
Princess Royal: 344000
Kirkwood Hospice: 557900
Police Non-Urgent calls: 101
Life Line Drug Dependency: 510826
Citizens Advice Bureau: 425240
AIDS Helpline: 0800567123
Relate: 01422 363845
Alcoholics Anonymous: 01274 547547
GU Clinic: 482266
NHS Kirklees 464000
GENERAL PATIENT INFORMATION
If you find that you are unable to attend your appointment please contact the surgery to cancel, as the appointment may then be offered to another patient. We have a policy of contacting all patients who fail to attend.
We expect patients to notify us when they cannot attend whether they have an appointment for a nurse or a Doctor. If you fail to attend three appointments we may ask you to register at another practice.
Please also extend this courtesy for hospital appointments.
We may send a text message to remind you of an appointment; however it is your responsibility to remember your appointment. Please let reception know if you change your mobile number.
The Doctors are available for telephone consultations at the end of morning surgery on certain days. Please ring 428282 as soon as possible after 8.30 to arrange a telephone appointment. The Doctor will ring you back at the end of surgery. We are sorry but it is not possible to request a specific time for the doctor to call.
Minor Ailments Scheme:
The practice encourages patients to register for the Minor Ailments Scheme.
This scheme allows patients with minor conditions to consult with a local pharmacist who will if appropriate prescribe the recommended medicine. Those patients who are exempt from payment for prescriptions will not be asked to pay for the medication.
Please ask at reception for details.
If possible please try to telephone reception before 10:30am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.
There are also better facilities for examining and treating patients at the surgery.
Out of Hours:
Outside surgery hours the practice uses NHS Kirklees out of hour’s service provided by NHS 111 as deputising services.
This service is for emergencies only.
To access this service telephone 111.
The nearest walk in centre is 5.7 miles away in Halifax. The address is as follows: Park Community Practice Walk In Centre, Horne Street Health Centre, Hanson Lane, Halifax. HX1 5UA
You may be referred for an opinion from the hospital. Should this be the case the Doctors will share details of your past medical history with Doctors in the hospital to ensure you receive the best possible treatment.
We have a list of current waiting times from different specialities and hospitals.
In the case of suspected cancer you will receive an appointment within 2 weeks from the day of the referral. Please note it is possible that a specially trained nurse or therapist or a GP with a special interest will assess you.
We are continually trying to design services which are convenient for patients offering patients treatments as close to home as possible.
Patient information is only shared amongst any health care professionals as is necessary to provide the best possible care. Should you wish to restrict this access please contact the practice on 01484 428282.
The practice employs Nurse Practitioners.
They hold clinical sessions in the same way that a doctor does and are able to prescribe a range of medications as well as refer you on to further treatment should you require it. This advice is given with the support of one of the Doctors.
Nurse Led Clinics:
The Practice Nurses and attached staff hold the following clinics. Appointments can be made through reception:
Pre Natal Advice Dressings
Antenatal Ear Syringing
Child Health Minor Illness
Childhood Immunisations Teenage Advice
Travel Advice and Immunisations Cryosurgery
Coronary Health Disease Asthma
Shared Care/Substance Abuse Diabetes
Over 75 Health Checks Anticoagulation
Smoking Cessation Well Person
Influenza Immunisation B12
The practice makes a charge of £15.00 per person for private prescriptions in relation to travel vaccinations.
The Doctor will perform Private Medicals for insurance, pension or employment by appointment only. Please ring 428282 to arrange.
The standard BMA fee is applicable in such cases. This is available on request at reception.
The practice does not sign passport forms.
If you require a repeat prescription please will you return the right hand side of you most recent prescription with the items you require clearly marked. If you have lost this please fill in one of the slips provided in the entrance the main reception.
Alternatively your prescription can be requested by fax (01484 487093), by post or via SystmOnline (in order to register for this you will need to come in person to the surgery as we need to verify your identity, you will need to bring photo ID (passport or driving licence) and a recent utility bill).
Prescriptions should be requested at least 48 hours in advance. If you have not required medication for some time the Doctor may require you to make an appointment before prescribing the medication.
Also after a number of repeat prescriptions you will be asked to attend for a medication review, which would be either with a Doctor or Nurse.
It is possible where medication has not been changed for sometime, that your repeat prescriptions could be automatically delivered to the pharmacy. You would then only have to call in and pick up your medication from the pharmacy itself.
If the Doctors have requested that you have an x-ray, a blood or urine test, please call the surgery after 1.30pm on 548883, 7 days after the procedure or 10-14 days for an x-ray. You will be informed whether the result is normal or if the Doctor wishes you to attend the surgery to discuss the result.
Please note a leaflet is available at the reception desk that explains how to arrange an x-ray.
Should you require general medical advice it may be possible to speak to a Doctor, Nurse Practitioner or Nurse. Alternatively advice may be obtained from NHS 111 (Tel - 111).
There is also the Minor Ailments Service and many general advice leaflets available from the pharmacy.
In line with Department of Health Guidelines the Practice has a complaints procedure. Details of this can be obtained from reception.
Equally we welcome constructive criticism so we can ensure our services are meeting the needs of our patients.
Non Medical Prescribers:
You may be seen by a non-medical prescriber in the urgent clinic. They will explain that they are a non-medical prescriber and give you an information leaflet regarding this and ask for your consent for if you are happy for them to proceed and treat you.
The Grange Group Practice
Fax: 01484 487093
Greater Huddersfield Clinical Commissioning Group
Bradley Business Park, Bradley, Huddersfield
Tel. 01484 464000