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Telephone Consultations

We offer our patients the option of a telephone consultation with a GP.

Telephone consultations are ideal if patients has a query or symptoms that might not need to be assessed face to face.

Our "On Call Speak List"

We offer a number of face to face appointments for urgent or acute (new) problems.  Once these appointments are fully booked, your query may be added to the "speak list."

The "speak list" is a list of urgent telephone appointments for patients who need to speak to a GP the same day.

When a patient is added to the "speak list," the GP will endeavor to call the patient back the same day.

Unfortunately, we cannot tell patients a time to expect the call.  This is because the GP works through the speak list in order of clinical urgency.

If the GP cannot resolve the patient's query over the phone, or needs to physically examine the patient, the patient will be invited to a same day face to face appointment.

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